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Customer Service
and
Privacy Policies
Customer Service Policy
We believe that excellent customer service is at the core of a successful DNA testing
experience. From your initial contact to the completion of results and beyond, our DNA team
is dedicated to providing professional assistance to everyone. Our comprehensive approach
combines expertise, experience, authority and trust to deliver the most accurate results and
exceptional customer service. We are here to guide you through your DNA testing journey,
providing the answers and support you need. Customer service is not just a part of our
business . . . it’s our DNA
Your Privacy is our Priority
We take discretion with your business. Privacy is important and we want to be
clear about what we’re collecting and how we use it. Your results will only be sent
to whomever you specify. The packaging sent to your address is discreet and your
information will never be used for anything other than your DNA test and results.
Let’s Work Together
Get in touch so we can start working together.
